Refund policy

Return & Refund Policy – Smart Hud

At Smart Hud, we value our customers and aim to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, we’re here to help..

Returns

You have 7 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

Certain items cannot be returned, including:

  • Used or damaged items (not due to our fault)

  • Items without original packaging

  • Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved:

  • Your refund will be processed within 5–7 working days

  • The amount will be refunded via your original payment method or Cash on Delivery adjustment (if applicable)

Exchange Policy

We only replace items if they are:

  • Defective

  • Damaged during delivery

  • Incorrect item received

Shipping Costs

  • Customers are responsible for return shipping costs

  • Shipping charges are non-refundable

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again

  • Contact your bank or payment provider

If the issue persists, contact us.

Contact Us

For any questions about returns and refunds, feel free to contact us:

📧 Email: contctwriter@gmail.com


Note: Smart Hud reserves the right to update or modify this policy at any time without prior notice.